Master This - Leadership Accountability


Accountability or ownership is the one thing that a leader wants every employee to exhibit. Unfortunately, few understand that accountability is a process you create, not something you simply demand. In this three-part interactive series, participants will learn a detailed process for creating and maintaining a culture of accountability.

Learning Objectives:
  • Understand why accountability is often equated with finding someone to blame
  • Learn the three critical steps to creating a culture of accountability
  • Understand how to set clear expectations and gain buy-in from the employee
  • Discover the most powerful performance management tool ever
  • Learn exactly how to coach an employee; a method that dramatically reduces conflict and treats the employee with respect and dignity

Kelly Riggs

Author, Speaker &Business Performance Coach

Kelly Riggs is an author, speaker, and business performance coach. Widely recognized as a powerful speaker and performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive, a two-time national Salesperson-of-the-Year, a serial entrepreneur, and was selected to join the Forbes’ Coaches Council in 2019.

He has written two books: 1-on-1 Management: What Every Great Manager Knows That You Don’t and Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales.

His third book, Counter Mentor Leadership: How to Unlock the Potential of the 4- Generation Workplace, was co-written with his Millennial son, Robby Riggs. It was selected as the 2019 Gold Medal winner in the leadership category by Axiom Business Books Awards.




Session 1: The Need for Clarity
Accountability is not something you demand; it’s a process you create. In this session, we unlock the cornerstone of accountability and learn why most leaders fail to set clear expectations. You must register to access.
Session 2: The One-on-One Meeting
With expectations clearly established, leaders need to “trust, but verify.” In this session, we discover the magic bullet of the accountability process and find out why the Counter Mentor One-on-One Meeting also provides enormous benefits in many areas. You must register to access.
Session 3: The Coaching Conversation
The first two parts of the accountability process amount to absolutely nothing if performance is not addressed—both good and bad. In this session, we outline the methodology for recognizing great performance and correcting poor performance. You must register to access.