Emotional Intelligence in Building Business, Partnerships, and Dealing with People


Session Description

Never underestimate the rewards of creating goodwill, healthy emotional intelligence, and putting ourselves in another person’s shoes. In fact, how we empathize with another person can bond or break the team spirit in a work environment.

The more we’re connected electronically, the less we become connected emotionally. Artificial intelligence, voice recognition, data analysis, and even screen time and online communications are changing the face of many industries.

The need to develop a higher level of emotional intelligence is more important than ever. During this webinar, participants will learn about:

  • Practicing the art of empathy and self-awareness and putting ourselves in another person's shoes
  • Establishing healthy emotional principles when it comes to communicating
  • Validating another person and how they feel, whatever the circumstances

Cosential - CRM and Proposal Generation for AEC

SMPS webinars are sponsored by Cosential

Preethi Fernando, MA

Virtual Presenter | Author

Preethi Fernando is a speaker and the author of six books, including Diversity and Inclusion. She’s the winner of Stephen King’s Haven Foundation Award, given to one author each year. Originally from Sri Lanka, Preethi now calls Loveland, CO, her home.

SMPS webinars are approved for 1.5 continuing education units for the Certified Professional Services Marketer (CPSM) program and 1.5 learning units from the American Institute of Architects. Recordings of SMPS webinars are approved for 1.5 CPSM CEUs.

Per-Site Registration Fee*  

SMPS Member Site Registration: $199

Nonmember Site Registration: $259  

*Remember: webinars are open to your whole staff. Your team can participate from one location in your office for one fee. Register today and benefit from affordable, convenient, actionable learning and earn valuable CPSM CEUs and AIA LUs!

  • Register
    • Non-member - $259
    • Member - $199
    • *Further discounts may apply once you log in.


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