Emotional Intelligence in Building Business, Partnerships, and Dealing with People

Session Description

Never underestimate the rewards of creating goodwill, healthy emotional intelligence, and putting ourselves in another person’s shoes. In fact, how we empathize with another person can bond or break the team spirit in a work environment.

The more we’re connected electronically, the less we become connected emotionally. Artificial intelligence, voice recognition, data analysis, and even screen time and online communications are changing the face of many industries.

The need to develop a higher level of emotional intelligence is more important than ever. During this webinar, participants will learn about:

• Practicing the art of empathy and self-awareness and putting ourselves in another person's shoes
• Establishing healthy emotional principles when it comes to communicating
• Validating another person and how they feel, whatever the circumstances

SMPS webinars are sponsored by Cosential

SMPS webinars are approved for 1.5 continuing education units for the Certified Professional Services Marketer (CPSM) program and 1.5 learning units from the American Institute of Architects. Recordings of SMPS webinars are approved for 1.5 CPSM CEUs.

Per-Site Registration Fee*  

SMPS Member Site Registration: $199

Nonmember Site Registration: $259  

*Remember: webinars are open to your whole staff. Your team can participate from one location in your office for one fee. Register today and benefit from affordable, convenient, actionable learning and earn valuable CPSM CEUs and AIA LUs!