Master This: Leading Culture

Culture has never been more important. Firms understand it drives competitive advantage theoretically, but how does that happen in reality?  How can a firm have a singular culture with a multi-generational employee base? How do you create a great culture where your talent wants to stay?

What does it take to have a  great culture”?  And how do you  lead culture to benefit your team and organization? We’ll explore these opportunities and more during our Master This in April.

In this three-part series, our presenter will guide you through the process of defining your work culture, particularly with hybrid and remote environments.  You’ll walk away with a clear understanding of what culture is and put practical and real definitions around each aspect for your workplace. 

Session 1:  Alignment

Mission and values are a great start to culture, but they’re just the start. In this session, we’ll look at what makes a great mission and values, and the relationship between the two.  Then, we’ll explore what those look like in action with the behaviors that “walk the talk”, as well as behaviors that don’t. Lastly, we’ll look at how clarity can empower decision-making at every level of your firm.

 Session 2:  Belonging

People want to feel like they belong, are valued, and are a part of something. In this session, we’ll explore why psychological safety is so vital for innovation and leveling-up how firms serve clients. We’ll look at the vital role of training leaders in how to nurture talent, skills, and experience on the team. Lastly, we’ll discover one of the most under-utilized and easy tools for creating work experiences where people stay. 

 Session 3:  Agility

Culture is about how we work within our firms. In this final session, we’ll look at the functionality of our workplaces. That includes written and unwritten rules that guide people every day. It’s about how we convene and collaborate, the tools we use, and understanding when to use which channel for specific topics. Lastly, it includes how decisions are made and who has the authority to make them. 

LEARNING OBJECTIVES:

• Understand what culture is and isn’t, and how to lead your culture in a meaningful, tangible manner. 
• Explore how culture drives business and people strategy, and how that relationship can be used to create competitive advantage.
• Improve your ability to speak specifically about your work culture and how it plays out in the day-to-day work experience.