Never underestimate the rewards of creating goodwill, healthy emotional intelligence, and putting ourselves in another person’s shoes. The more we are connected electronically, the less we become connected emotionally. How we empathize with another person’s brokenness can bond or break the team spirit in a work environment. Artificial intelligence, voice recognition, data analysis, screen time, and online communication are changing the face of many industries. As bills become automated human interaction is being kept to a minimum.

This collection of programs is brought to you from our Build Business 2020: Pivot & Focus Virtual Experience.

This collection of programs is brought to you from our Build Business 2020: Pivot & Focus Virtual Experience.

This collection of programs is brought to you from our Build Business 2020: Pivot & Focus Virtual Experience.

This session will cover the importance of having a fluid communication platform among marketing, proposal, and business development staff. The reality is many firms have poor intercommunication and are misaligned. This discussion will use actual case studies to help communicate how firms can transform from a state of misalignment and information silos to where staff are better connected and sharing best practices. Ultimately, the session will rely upon the case study, audience participation, and discussion about formidable steps to build a strong capture and communication network. This overarching concept of an aligned capture and communication network between Marketing, Proposals, and Business Development staff will help signify the concept of the M/P/BD Triad of business success. Ideally, the audience will connect the pain points of sales misalignment and ineffective communication platforms while attaining new perspectives on how to become agents of change for capture and communication success.